Job Update – Job Vacancies At Mantrac For Electrical Engineer And Sales Representative
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Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.
We are recruiting to fill the following positions:
1. Job Vacancies At Mantrac For Electrical Engineer
Job Location: Lagos
Summary of Responsibilities
To effectively and efficiently carry out troubleshooting, fault diagnosis, and repair of Caterpillar generators and associated electrical systems.
This includes, but is not limited to, AVRs, synchronisation modules, genset controllers, ATS panels, switchgears, and all related wiring and control devices.
This role is strictly focused on equipment fault rectification and system recovery. It does not involve generator operation or monitoring, but is to ensure smooth operation.
The engineer is expected to work with other relevant departments to ensure quick and accurate resolution of issues, reducing downtime and ensuring.
Main Functions
- Inspect, troubleshoot, and repair electrical malfunctions in Caterpillar engine-driven generators (Gas & Diesel) and their control systems.
- Diagnose and repair faults in AVRs, synchronisation modules, genset controllers, ATS units, relays, and associated control wiring.
- Conduct inspection, load testing, and recommissioning after electrical repairs.
- Perform control panel modifications, wiring rectifications, and calibration of control logic to meet operational standards.
- Respond to breakdowns with a proper technical assessment and ensure the timely restoration of power systems.
- Coordinate with service teams and site supervisors to ensure fault reporting and repair priorities are aligned with operational needs.
- Ensure the use of correct spare parts and maintain stock feedback for critical items.
- Maintain detailed repair records, including fault diagnosis, rectification steps, replaced parts, and recommendations.
- Interface with internal departments and customer site teams only on matters directly related to fault identification and repair.
- Ensure safe use and handling of company tools, test instruments, and vehicles assigned for field work.
- Report major technical issues to supervisors for escalation and support in accurate technical reporting.
- Prepare necessary documentation such as repair reports, delivery slips, and SIMS entries to support internal processes and customer communication.
Key Requirements
- HND/ First Degree in the Electrical Engineering field with 2 years of field experience.
- Good working knowledge of Caterpillar Electrics & the right attitude on the job with sound and safe driving skills with a valid professional driving license are a prerequisite.
How to apply
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the Job Position as the subject of the email.
2.) Job Vacancies At Mantrac For Internal Sales Representative (Perkins Multibrand)
Job Location: Lagos
Summary of Responsibilities
Develop and rebuild relationships (Customer Relationship Management – CRM) with designated and targeted customers by phone to sell parts and service offerings and create sales opportunities to meet company objectives and customer satisfaction.
Main Functions
- Contact customers to present services and answer all technical and commercial inquiries
- Inform customers by phone about new product offers
- Participate in quotations preparation, terms of payment for his/her supervisor or manager’s review and approval
- Become proficient in understanding the various machine parts offered
- Present relevant technical publications as appropriate to customers and explain the benefits/advantages of the products.
- Provide a weekly pre-call plan and report daily activities, and refer any difficulties/challenges to the supervisor for action
- Follow up on opportunities and quotes to maximise sales and results
- Work with all internal parties concerned to identify and produce customer-focused solutions
- Assist with the solution and resolution of customer complaints raised
- Report all lost sales of parts and services to the supervisor/manager, and ensure such lost sales are appropriately entered into the dealer system (Salesforce)
- Ensure there is no overdue debt on customers’ parts and service accounts.
- Keep good control of customer lists and keep updating customer profiles and population in Salesforce or any existing dealer marketing information system
- Report any prime product sales leads to his / her supervisor, manager or the particular prime product manager
- Perform any other related duties as required by machine sales management
Key Requirements
HND / B.Sc. Engineering or equivalent.
- At least 2 years of experience in the industry (sales, marketing & technical experience).
- Good written and spoken English. Interpersonal and communication skills.
- Leadership skills and the ability to take initiative.
- Good analytical and computer skills.
- Good selling skills.
How to apply
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the Job Position as the subject of the email.
3. Job Vacancies At Mantrac For Product Support Sales Representative
Job Location: Lagos
Job Outline
- Responsible for the implementation of product support programs and policies.
- Also, to ensure the achievement of agreed sales targets and performance objectives.
Main Duties and Responsibilities
- Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and seeking regular patronage.
- Sell and implement product support programs such as CTS, REMAN, SOS, etc., on a regular basis.
- Preparation and implementation of a weekly call plan and corresponding summary report.
- Preparation and updating the customers’ profile list.
- Keep abreast of product/service information from Caterpillar and related suppliers and ensure adequate dissemination to concerned employees and customers.
- Prepare relevant quotations and/or tenders (accurate and complete to requirement), present to customers, arrange follow-up activities as desired, and ensure conversion to effective sales.
- Ensure prompt delivery of parts or services (including backordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.
- Promptly and effectively resolve customer complaints to retain their goodwill and confidence in the product, services, and the dealership at large.
- Implement relevant marketing and promotional programs as they arise.
- Arrange and implement relevant training programs for the Parts office staff and customer representatives.
Key Requirements
- HND / B.Sc. Engineering with 2 years of working experience at MNL or a similar company.
- Interpersonal and communication skills
- Ability to take initiative.
- Have good selling skills.
How to apply
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the Job Position as the subject of the email.