Food Concepts Plc Recruitment For Graduate Trainee – Chicken Republic
Table of Contents
Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
Since launching in 2004, Chicken Republic (a Subsidiary of Food Concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets).
In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
We are recruiting to fill the position below:
Job Position: Graduate Trainee
Requisition ID: 1419
Job Location: Lagos
Job type: Full-time
Department: Operations Department
Reporting to: Restaurant Manager
Deadline date: 8th September 2025
Key Duties and Responsibilities
Operations Health & Safety, Loss Control:
- To carry out QSC (Quality, Service & Cleanliness) checks, including meat cook-outs. Completion of the daily planner tool.
- To ensure regular travel paths to monitor shift control and to identify and correct service, product or quality issues.
- To ensure all food and equipment are prepared in time for the restaurant opening, or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.
- To draw up and implement staff positioning plans through a shift.
- To report all Health & Safety issues to the Restaurant Manager
- Adhere to all policies and procedures.
Business Planning and Financial Control:
- Manage safe controls and ensure all cash is accounted for within the Company Cash Policy.
- To ensure that supervisors implement the stock level control system and maintain stocks correctly.
- Complete daily, weekly and monthly preventative maintenance checks.
- Ensure compliance with portion sizes and waste targets.
Customer Service:
- Be a role model for great Customer Service, “lead by example”
- Monitor service quality in terms of ordering procedures and order accuracy of front counter staff.
- Resolve customer complaints promptly.
- Monitor staff to provide Gold Standard service.
People Management:
- Provide on-the-job training to new staff and corrective training to all staff.
- Develop staff members’ skills and workstation proficiency toward the Service Expert level.
- Listen to staff issues and bring them to the attention of the Restaurant Manager/ Area Manager, or encourage staff to bring up any issues at staff meetings.
Sales Building:
- Ensure selling-up practices are used.
- Brief the staff on promotional activity.
- Provide restaurant management with ideas on staff incentives.
Recognise and acknowledge regular customers to ensure they continue to return to the restaurant.
Key Requirements
- BSc Degree / HND in any discipline
- Minimum of 0 – 2 years of experience in a similar role.
Click here to apply for the position.