7 Things To Avoid As A Jumia Online Shopper – While Using The App
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Have you ever ordered a product online from the Jumia app only to find out that what you ordered is not what you got? Then you will find these 7 Things To Avoid As A Jumia Online Shopper – While Using The App, very helpful.
As a Jumia online shopper, there are 7 Things To Avoid As A Jumia Online Shopper, While Using The App to ensure a smooth and satisfactory shopping experience when using the Jumia app.
Jumia offers a wide range of products for their customers; however, in most cases, customers experience different problems which affect their shopping online and while using the app.
There are several mistakes Jumia online shoppers make when shopping online using the app. We will be discussing the 7 Things To Avoid As A Jumia Online Shopper, While Using The App
These 7 Things To Avoid As A Jumia Online Shopper, While Using The App include the following;
- Not Registering Properly
- Ignoring Payment Security
- Failing To Verify Product Availability
- Checking Product Descriptions
- Overlooking Shipping And Delivery
- Not Using Customer Protection
- Failing To Complete KYC
Now let’s delve in and get to know these 7 Things To Avoid As A Jumia Online Shopper, While Using The App
1. Not Registering Properly
As a Jumia online shopper, when you download the Jumia app, it is important you set up your Jumia account with all the required details and information, which may include: your full name, email address and a password you can easily remember.
Filling in these details before making any purchase can help improve your shopping experience.
2. Ignoring Payment Security
When you place an order on the app, before making payments, ensure you are using a secure method and do not share sensitive information like your full credit card number, OTP number and your CVV number.
It is also important to confirm that your order and payment went smoothly.
3. Failing To Verify Product Availability
Before you place an order on the Jumia app, it is important to check and be sure that the product you are ordering is available.
Sometimes, not all the products advertised on the app are available. Verifying the product availability can save you from making the mistake of losing your money.
4. Check The Product Descriptions
When placing an order for any product on the Jumia app, ensure to check the product description.
And when your product is delivered, check it properly to ensure the product you received matches the description and images provided on the website or the app.
5. Overlooking Shipping and Delivery
As a Jumia online shopper, you need to understand how Jumia’s shipping process works. Be prepared for possible delays, because in some cases, product delivery can be delayed depending on the availability and shipping process of the product.
Taking down the date and time of delivery could be very helpful.
6. Not Using Customer Protection
To enjoy your shopping experience as a Jumia online shopper, you need to utilize Jumia’s customer protection services for faster refunds on damaged or wrong items.
Customer protection gives you access to quick responses from customer care and their services.
7. Failing to Complete KYC
Jumia customers who complete the Know Your Customer (KYC) process enjoy faster transactions and speed up the refund process.
As a shopper, completing your KYC makes you a verified customer of Jumia, whether on the website or in the app
Conclusion
It is one thing to shop online; it is another thing to enjoy your shopping experience.
Now that you know the 7 Things To Avoid As A Jumia Online Shopper, While Using The App, being mindful of these potential pitfalls can enhance your shopping experience on Jumia and minimize the risk of encountering issues when shopping on the website or in the app.
Checking the customer reviews for products and services before paying or buying them can be very beneficial, too. As a Jumia online shopper on the Jumia app, always be mindful of scams and confirm orders before making payments.
