Job Vacancies In Lagos – Hostess At Filmhouse Cinemas Limited

Filmhouse Cinemas Limited is an energetic company specializing in film exhibitions. Our areas of expertise include cinema operations, site management and ownership, cinema development consultancy, design fit-out, cinema project management, and film distribution (rights acquisition, booking into cinemas, and content development).

We currently have a job opening for the following position:

Job Title:

Hostess

Location:

Victoria Island, Lagos

Job Schedule:

Full time

Responsibilities

• Welcome guests according to their arrival lists, ensuring they are received on time with a focus on delivering exceptional customer experiences while they are at the cube. This includes overseeing VIP guest arrivals and departures for a seamless process.
• Offer information about amenities and services available in the cube at regular intervals, such as providing menus and descriptions of the surrounding area.
• Respond promptly and effectively to guest inquiries, ensuring their needs are met during their time at the cube.
• Maintain an optimal ambience in the cinema, ensuring that the environment meets best-in-class standards, including proper lighting and background music.
• Engage with guests to ensure their satisfaction with the food and service provided.
• Address customer feedback and escalate issues to appropriate channels for resolution if necessary.
• Take responsibility for setting up and cleaning up the cube after each booking, ensuring everything is done within the designated time limit.
• Ensure strict adherence to health, safety, and quality standards.

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Qualifications

• To be considered for this position, applicants must meet the following requirements:

  • Possess a Bachelor’s Degree from an accredited university.
  • Have at least 2 years of experience in supervisory-level operations management.

  In addition, the ideal candidate should demonstrate the following skills and qualities:

  • Proficiency in job-related knowledge.
  • Strong customer relations skills.
  • Effective negotiation and networking abilities.
  • Personal credibility and trustworthiness.
  • Excellent planning and organizational skills.
  • Clear and effective communication skills.
  • Strong analytical skills.

Application Closing Date

Not Specified.

How to Apply

Candidates who are interested and qualified should:
Click here to apply online