3 Steps on How To Set Up Auto Reply on Instagram
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Instagram is the sweetest and most favourable social media platform for many users. Most businesses use it in promoting their brands and also advertising their products.
It is found that not all the time does a business owners stay online to reply to the clients’ messages, and here we have provided a very easy way where you can stay offline, and your new clients can receive messages from you. This is the Instagram auto-reply. This has helped a lot of brands make their new client stay connected. Follow the article and get the steps to set up auto-reply on Instagram.
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How To Set Up Auto Reply on Instagram
Here are the steps to follow
1. Switch Your Instagram Account Status to “Professional”
Instagram offers two types of accounts: Personal and Professional. To both receive customer messages and establish an auto-reply on Instagram, it’s imperative to ensure your account is set to “Professional.” If your account status is “Personal,” it’s time to switch. Here’s how to do it:
- Login into your Instagram account.
- Tap your profile pic from the homepage.
- Next, select “Edit Profile.”
- You’ll be prompted to choose the “Switch to professional account” option.
- Then, you must select a category that best represents your business, making it easier for others to discover your brand.
- Afterwards, click “Done” and confirm your decision to change your account status.
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2. Create a Facebook Business Page and Link It to Your Instagram Account
Facebook business page paves the way for you to link to your Instagram account to set auto-reply. But if you have it already, you can move on to the last step
- Login to your Facebook account.
- On the first page, the homepage, click on the three horizontal lines and tab on the “page”. Then, select “Create” to proceed.
- You’ll need to name your page and choose its category, similar to when you converted your Instagram account to “Professional.” Following Facebook’s recommendations and completing your page as instructed is crucial.
Now, you can link your Instagram professional account to your Facebook Business page.
- In the “Pages” section, select the page you wish to connect with your Instagram account.
- Access “Settings” by clicking on the gear icon at the top of the screen, and then select “Instagram.”
- Click on “Connect account,” and Facebook will redirect you to the “Confirm Connection” screen. Ensure the “Allow access to Instagram messages in inbox” option is enabled, and then click “Confirm.”
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3. Set Up the Auto-Reply on Facebook Business Suite
You can configure Instant replies and Away messages using Facebook Business Suite by following these steps:
- Open your web browser and log in to your Facebook account. Go to the “Pages” section on the screen’s left side.
- Click on “Meta Business Suite.”
- Access the “Inbox” section, which displays all conversations from both Facebook and Instagram. You can respond to customers on both platforms without having to switch between accounts.
- Next, click on the “Automations” button.
- In the “Automations” screen, you’ll find the “Instant reply” and “Away message” sections. Select “Instant reply” and check the box for “Instagram.”
- Input your message and review how it appears in the chat box. Then, click “Save changes.”
- Afterwards, go to the “Away message” section and follow the same steps you did with the “Instant reply.”
Conclusion
Simply follow the steps outlined here to establish your Instagram auto-replies. These auto-replies will ensure that your customers continue to sense your availability, even during your offline periods.” And it is important to note that there is no charge for all these. Just have your Facebook business account and Instagram professional account.
